Whilst our products are all inclusive and suitable for all ages, our challenge rating can be used as an indicator for the amount of elements and complexity within the puzzle. This can help guide you for choosing which challenge rating would be best for your group and event.

The rating system is out of five, where 1 out of 5 is the most straightforward and 5 out of 5 is the most involved. Rest assured, they are all a lot of fun and aren't too conceptually difficult. Remember, if you get stumped, there are always the solutions!

Whilst Adventure Hunt comes in packs of 6 and Detective mystery in packs of 10, they are also a different difficulty and duration.

Adventure Hunt is our most popular range and is perfect for those wanting a fun puzzle game to accompany their event. The 3D printed contents of Adventure Hunt are more tactile and intricate and work well in a wider variety of groups.

Detective Mystery is a bit more involved and will take longer to solve. While it is suitable for all ages and not overly complex, it does require more of the group to participate (most groups successfully solve the mystery, but time to solve can vary).

Ultimately, either range is sure to be a hit for you and your party!

The bonbon wrapping paper, paper contents and party hat are 100% recyclable.

We use PLA for 3D printing of feature content pieces. PLA is a renewable thermoplastic derived from the starch of plants such as corn, sugar cane and sugar beet.

More information on our Sustainability Policy can be found here!

In 2024, we shifted from the traditional loud snaps to a more relaxed experience with silent snaps. This was in response to the evolving preferences of our diverse clientele and a commitment to environmental sustainability, and was not only about transforming our products but also about creating a more inclusive and eco-friendly festive experience for all.

It was important to us that we didn’t just remove the snaps, but instead innovated and created something that could still deliver the “tug-of-war” style resistance we are all used to. So, we have developed an eco-friendly snap that will produce a quieter sound, while still providing resistance as you pull the bonbons apart. You can read more here.

Please contact us via our contact page or via email – info@bonbonfusion.com. We will be more than happy to assist with any issues.

The bonbons are hand made by a small family business in Brisbane. Feature contents of the Adventure Hunt and Detective Mystery bonbons are all designed and 3D printed by us.

Packs of six Adventure Hunt are currently available, so what if there are:

2 - 5 of us?

Simply open every bonbon and one or a few lucky people can play more than one role! Just be sure to open up all six in each pack, as you will need all six to find the treasure.

7 - 8 of us?

The packs are still suitable for more than six people. You could easily enjoy them with up to eight people and just have a couple of people team up.

Alternatively, you could get two packs and have two groups of four work on different puzzles.

Just be sure to open up all six in each pack, as you will need all six to find the treasure.

9 - 12 of us?

We recommend two packs and splitting the group into two groups.

You can either opt to have two of the same theme and compare how the two groups go if you’re feeling competitive, or you can pick two different themes and have people pick the theme they would prefer.

Just be sure to open up all six in each pack, as you will need all six to find the treasure.

13+ ?

You can apply the same reasoning as above and just add more packs as needed.

Yes, both a solution (via a QR-code) and a narrative-themed guide are inside the pack.

All packs of a certain theme are the same (e.g. Space theme always has the same puzzle to be solved and there are the same set of six bonbons contained within each set).

Each theme has completely different artefacts and puzzles inside (e.g. the Space and Pirates individual bonbons and story are different) but they follow a similar style and challenge difficulty.

While it depends on your group, we typically recommend 10-20 minutes.

Less than 10 of us?

Simply open every bonbon and one or a few lucky people can play more than one role! Just be sure to open up all ten in each pack, as you will need all ten to solve the mystery.

We also offer Adventure Hunt bonbons that come in packs of 6 if you have a smaller group.

More than 10 of us?

The packs are still suitable for more than ten people. You could easily enjoy them with up to twelve people and just have a couple of people team up.

Alternatively, you could get two packs or a Detective Mystery and an Adventure Hunt (packs of 6).

Just be sure to open up all the bonbons in each pack, as you will need all of them to solve the puzzle.

Yes, both a solution (via a QR-code) and a narrative-themed guide/instructions are inside the pack.

While it depends on your group, we typically recommend 20-30 minutes.

At this stage we only ship domestically within Australia.

For pre-stocked items (Adventure Hunt, Date Night, etc.) we dispatch orders within 1-2 business days and once processed will typically take 3-7 business days to arrive. Delivery details and tracking will be provided in your confirmation email.

For custom products (Wedding Bonbons), we have a manufacturing lead time that is detailed on the product information page. Following this, we will ship as soon as your order is ready and it should take 3-7 business days to arrive and tracking will be provided in your confirmation email.

We accept cancellations of any pre-stocked item, including Adventure Hunt, Detective Mystery, Date Night and Pet Bonbons.

For our custom-made products, we cannot accept returns on any Portrait Puzzle or Wedding Bonbon order. 

Within the first two days of your order being placed, we have begun design preparation and ordered consumable items that cannot be refunded, so all refund or change requests MUST be made within 48 hours of placing your order. 

For events that have been cancelled, we can either send the products that have been completed or process a 20% refund - the value being what is left after the stock, manufacturing and labour cost. 

If there are any faults with your order, we can organize replacements where necessary, just let us know at info@bonbonfusion.com and we will be happy to help. 

You can contact us through our contact page or at info@bonbonfusion.com! We will be happy to assist you.